Terms and conditions

Terms and Conditions

These Terms and Conditions ("Agreement") govern your use of our online casino services, including games provided by various software providers (collectively referred to as "the Services").

1. Legal Status

StellarSpins Casino is licensed and regulated by the Government of Curaçao under license number 8048/JAZ casinos+1 issued by Curaçao eGaming casinos+1. We are allowed to operate in Australia.

2. Registration and Login Process

To register for an account, please follow these steps: visit our website, click 'Sign Up', enter your email address, password, currency (AUD), confirm that you are over 18 years old, and verify your email address via the link provided. You will be required to complete a Know Your Customer ("KYC") verification process before making any withdrawal.

3. Games and Software Providers

We offer over 2,500 games from various software providers, including Booongo, IGTech, BGaming, Betsoft, iSoftBet, Platipus, Booming Games, Vivo Gaming, NetEnt, Microgaming, and Evolution Gaming (please note that some games may not be provably fair).

4. Bonuses and Promotions

We offer various bonuses and promotions to our players, including a Welcome Bonus of 100% up to AUD 1,500 plus 100 free spins on selected slots. The bonus is subject to the following terms: wagering requirement 35x, maximum bet AUD 5, contribution 100% for slots and 10% for table games.

5. VIP and/or Loyalty Program

Our loyalty program offers a tiered system with points accumulation for perks such as higher cashback (5-15%), personal host, faster withdrawals, and exclusive bonuses. To qualify for the loyalty program, you must earn at least one point per AUD 10 bet placed.

6. Payment Methods and Banking Terms

We offer various payment methods, including Visa/MC (min/ max amount not limited), Neosurf (min/ max amount not limited), POLi (min/ max amount not limited), Bitcoin/ETH (min AUD 30). Withdrawal methods include Visa/MC (max AUD 25k per transaction, 12-24 hours processing time), Bank Transfer (min AUD 50, max AUD 25k, 24-48 hours processing time), Crypto (no minimum withdrawal limit).

7. Key Terms and Conditions

The following key terms apply to all players: deposit limits can be set daily/weekly/monthly; account restrictions include one account per user with the ability for suspension due to abuse.

8. Mobile and Technical Features

Our mobile app is available on both iOS and Android platforms (apk) and features a fully optimized browser experience, light/dark mode, fast loading times, fingerprint login, easy navigation, and responsive design.

9. Security and Fair Play

We utilize SSL encryption standards to ensure the security of your data and employ Random Number Generator ("RNG") tests independently verified by third-party auditors to ensure fairness in all games provided.

10. Responsible Gambling Features

We offer various responsible gaming tools, including deposit limits, time-outs, self-exclusion options for up to 30 days, reminders of gaming sessions spent, temporary or permanent exclusion from playing online games. Links are also available on our website to reputable support organizations such as the Australian Gambling Helpline and BeGambleAware.

11. Advantages and Disadvantages

Advantages include AUD-native currency availability, fast payment processing times with crypto options available, over 2,500 game titles provided by various software providers. Some players may consider the limited non-slot games to be a disadvantage as well as the requirement for KYC verification before withdrawals.

12. General Casino Information

StellarSpins Casino was founded in 2022 and is operated by StellarSpins N.V., registered in Curaçao, offering English support for Australian residents.

Acceptance of Terms and Conditions

By registering an account with us, you acknowledge that you have read these terms and conditions, agree to be bound by them, and confirm your ability to participate in online gaming activities. If any provision or part thereof is deemed invalid, it shall not affect the validity or enforceability of other provisions.

Changes to Terms and Conditions

We reserve the right to modify or update our terms and conditions at any time without prior notice to players. Your continued use of the Services following such changes constitutes your acceptance of these updated terms and conditions.

Dispute Resolution and Jurisdiction

All disputes arising from this Agreement shall be resolved in accordance with the laws of Curaçao, exclusive jurisdiction thereof being reserved by StellarSpins Casino.

Definitions

For purposes of this agreement: "games" means all online gambling services offered through our Services; "software providers" refers to those third-party entities providing games or related content under license from us.